1. What payment methods do you accept?
We accept payment through all major credit cards as well as PayPal, Google Pay(GPAY), and Shop Pay.

2. What shipping methods are available?
All orders will be shipped via USPS. Available shipping options are Standard/Economy and Priority Mail.

3. Do you offer other shipping options?
We can try! Please emerch@naka-kon.com, and one of our volunteers will work with you to try to arrange an alternative method of shipping.

4. How long will it take to receive my order?
Please allow 1–2 weeks for us to process your order. This store is run entirely by a handful of volunteers in their spare time, so we can’t guarantee availability on a specific schedule. However, we will do our best to ship your order as soon as we possibly can, and we greatly appreciate your patience!

5. Who should I contact if I have a question?
Please email emerch@naka-kon.com